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Port errors

mazzone
Level 1
Level 1

can anyone help debug this problem, my users will be on working fine and will then the connection will get terminated this can happen after 30sec or 4 hrs of connect time. the following errors are int the event log

CTX: 0x490055: Error(3/17): Detected error in SG protocol

and

Session Type: SSL VPN Client

Duration: 0:40:17

Bytes xmt: 967081

Bytes rcv: 520977

Reason: Port Error

thanks for any help or pointing me in the right direction.

2 Replies 2

j-block
Level 4
Level 4

It appears that the problem is not with the SSL client but probably a bad connection which appears to be dropping the connection (this would force the Port Errors).

David Stanford
Cisco Employee
Cisco Employee

Are you behind any type of proxy server like NetCache Proxy Server? Also, have you disabled routing and remote access service on the computer?

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