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Service Module is failed

ahmadabuzayyad
Level 1
Level 1

when i show service-module ids-sensor 1/0 status

i have the following output

Service Module is Cisco IDS-Sensor1/0

Service Module supports session via TTY

Service Module is failed

Service Module status is not available

what is the problem and how can i recover it?

note i make restart for the service module by the command

service-module ids-snsor 1/0 reset

but it remain failed

please help me as soon as possible

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