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yle.p.polk.ctr
Beginner

SourceFire Sensor Licensing Problem

I am having issues regarding licensing of my SourceFire sensors, it appears the legacy site using the https://keyserver.sourcefire.com is no longer active and I am getting the following error when trying to obtain the license through the Cisco Product License Registration portal:

PAK/s or Token/s xxxxxxxxxxxxxxxxxxxxxxx is/are either Invalid or Inactive.

(I've removed the 32 bit activation key that was provided by SourceFire)

I have a case (633073671) opened up with the GLO team, but no one has been able to provide me any help as of yet, and have numerous sensors I'm trying to bring online.

Thanks,

Kyle Polk

1 ACCEPTED SOLUTION

Accepted Solutions

Please reach out to GLO with the SourceFire Activation keys (32 chars). GLO can help to provide the license.

View solution in original post

3 REPLIES 3
mereyes
Cisco Employee

Kyle,

 

I'll escalate the case and provide progress.  Please email directly at mereyes@cisco.com

 

 

Thanks,

Merv Reyes

 

 

Andrew Bagnall
Beginner

Same issue, I need to license the DC after holiday maintenance work. Cannt do it. 

Please reach out to GLO with the SourceFire Activation keys (32 chars). GLO can help to provide the license.

View solution in original post

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