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Beginner

Unable to Install Cisco Security Manager

Hi,

I facing issue when trying to install Cisco Security Manager in my Windows Server 2008.

I had attach the print screen of my server version and error message.

The error message had mention that it was due to unsupport OS or terminal service.

But, i check and it show that my Window Server was the recommend version and no terminal service been enable.

Print Screen.jpg

4 REPLIES 4
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Cisco Employee

Hi Vicent,

Can you tell which version of CSM it is?

Regards,

Chetan

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Beginner

4.0


Sent from Cisco Technical Support Android App

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Hi Vincent,

Please understand that Window Server 2008 R2 Enterprise Server is not same as Windows Server 2008 Enterprise Server. I had faced the same problem earlier. The R2 version is supported only CSM 4.1 onwards.

Regards,

Chetan

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Beginner

Hi Chetan,

Noted. Thanks for the information sharing.

Will try on version 4.1


Sent from Cisco Technical Support Android App

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