06-05-2007 01:38 PM - edited 02-21-2020 01:33 AM
I am having some issues getting VMS 2.3 installed. I know it is a dated product, but I want to utilize some of the other features it provides. After installation, the web access/log in just doesn't work. It looks like the syslog and TFTP daemons are running, I just can not log into it (no screen).
New Install, I can mess with any setting,
Thanks,
Mike
Solved! Go to Solution.
06-05-2007 05:54 PM
Hi Mike.
Please check to see if there's a casuser account created.
If not, you need to create an account casuser with administrator rights
and then run the reset casuser password script as follows:
C:\PROGRA~1\CSCOpx\setup\support\resetcasuser.exe
If you do have a casuser account set up already, please still go ahead and run the above resetcasuser.exe script.
Also, check the file in Progra~1\CSCOpx\bin\dmgtd.exe to make sure it is owned by casuser.
Please let me know how it goes.
HTH,
-Joe
06-05-2007 04:21 PM
Hi Mike.
Is this a Windows or Solaris server?
How many NIC cards on this server?
Are the WebServer and Tomcat processes up?
Regards,
-Joe.
06-05-2007 05:15 PM
This is a Windows box.
When I try to get things started from the services page, I get a service could not be started and no log information is availible.
When I do a net start crmdmgtd, I get an error, I forget exact wording.
In the syslog, after I do the start crmdmgtd, I get a line that says:
Jun 5 19:47:02 host.here.com dmgt[2892]: 2507(W):Daemon manager anonymous user has not been set up: 00000569
I cant find that error anywhere ...
Mike
06-05-2007 05:54 PM
Hi Mike.
Please check to see if there's a casuser account created.
If not, you need to create an account casuser with administrator rights
and then run the reset casuser password script as follows:
C:\PROGRA~1\CSCOpx\setup\support\resetcasuser.exe
If you do have a casuser account set up already, please still go ahead and run the above resetcasuser.exe script.
Also, check the file in Progra~1\CSCOpx\bin\dmgtd.exe to make sure it is owned by casuser.
Please let me know how it goes.
HTH,
-Joe
06-06-2007 08:00 AM
That did the trick.
The box had hung up previously. I got that running again and reset the casuser account and I can now run the command net start crmdmgtd.
Now to continue on, thanks a ton!
Mike
06-06-2007 09:10 AM
Great...happy to hear that.
If you run into any problems as you "continue on", please let me know. I'll be happy to help.
-Joe
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