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Troubleshooting Tools to Analyze High CPU Utilization Issues on Cisco Catalyst 6500 Series Switches: Slides from Live Webcast


Souvik Ghosh is a customer support engineer at the Cisco Technical Assistance Center in Bangalore, India. He has three and half years of experience in LAN switching technologies. LAN switching products such as the Cisco Catalyst 6500, 4500, 3750, and 2960 Series Switches are his areas of expertise. He has been involved in various escalation requests from India, Singapore, and Australia and currently working as a technical lead for the LAN switching team in Bangalore, India. He holds CCNP and CCIP certifications.

You can download the slides of the presentation in the attached document. The related Ask The Expert sessions is available here.


Hi Satish ,

i have problem and wish to help me , i have 2 core 6513 connected with trunk gig port .

suddenly the HSRP changed from standby to active on the standby switch and cause the network to freeze from about 30sec .

after while the HSRP revert back to it's original status , i have check the log and didn't able to define the root cause for the problem .

Attached the log for both of them , and i can share the show-tech if needed .