Course Issue - Cannot Advance Through Module Quizzes on NetAcad

[willytech007]

Dear Cisco Community,

I am currently taking the DevNet Associate course on NetAcad and I am experiencing an issue with the course website.

At the end of each module, there is a quiz to validate the learned material. My problem is that I cannot advance beyond the first question on any quiz. No matter which module or chapter I try, the interface remains stuck on question one, and I am unable to complete the quiz.

This is concerning because my course is finishing in a few days, and I need to be able to take the final exam. I am worried this issue might prevent me from completing the course successfully.

Has anyone else experienced this same problem? How can I solve it?

So far, I have tried using different web browsers and incognito/private mode, but I get the same result everywhere. I have attached a reference image below where you can see that the "next" arrow does not allow me to advance.

I would greatly appreciate any help you can provide.

Thank you,

[bigevilbeard]

@willytech007 you need to contact your instructor to get support here.

[Grace Gnanam J]

@willytech007 , I am also facing this issue.

I tried using 'skip all Questions' to get to the submit page. Now, from here, we can access a specific question from the top panel and answer that question. After answering to that question, click Submit button in green color. It takes you to the submit page. Now repeat the process of selecting any other unanswered question numbers, to answer them. This is the kind of mitigation I have used for now.

[willytech007]

Hi there

For me the solution was click "Submit" button, it moved next questions.

I think Submit was for sent the my exam to measure but not is this case.

Regards