How to complete the RMA order.   How to complete the RMA order initiated by Cisco TAC engineer.   Once the RMA is initiated by the TAC engineer. Customer will receive an email with the link to complete the order. Click on the link provided i... view more

  Introduction to  Essential Utility for Optical Network Professionals  https://cway.cisco.com/tools/OpticalProfessionalCalculator/    This utility will serve as ready-made handy calculator/conversion requirement for Opti... view more

There are few interoperability issues between 2960x and other vendors. In this article we will go over the steps on how to debug these issues. Check the phy id from “show controllers ethernet-controller phy” output. <snip from show controllers ethe... view more

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Cisco Licensing is pleased to announce the new Licensing Portal.  It provides customers with an enhanced self-service experience by stream-lining and automating many licensing activities. Please take a moment to familiarize yourself with  the fe... view more