Cisco Commerce Build & Price: BOM Upload not working

[aypopoff]

Hi,

In "Cisco Commerce Build & Price" (https://apps.cisco.com/ccw/cpc/home.do) we can prepare Estimates for using in CCW

There are several options for importing saved configurations to Estimate

One of them - BOM Upload.

Some time ago this option works about perfectly.

But now, xls-file upload ends with error message

     error.BomUpload.emptyFile

I'm using "Cisco Commerce Build & Price" in Mozilla Firefox

I try to use Internet Explorer, but  BOM Upload never ends in IE.

Could you check what happened to "BOM Upload" in  "Cisco Commerce Build & Price" ?

Could you advise something to use this tool?

BR,

Alexander

[jconquel]

Hello Alexander,

Good Day!

Thank you for bringing this to our attention.

Please be informed that currently this request will not be supported by Cisco Commerce Worksapace Support Team and their are only certain partners that has given access by the Account Manager, for now please contact your Account Manager regarding this concern .

We hope that this answer your query.

Thank you and Have a wonderful day!

Best Regards,

Jen

CCW Support Team

[aypopoff]

Hi Jen,

Great pity what this request will not be suuported.

"Cisco Commerce Build & Price" looks like part of CCW - Order can be saved as Estimate, Estimate can be imported to Order, Estimate can be linked to Deal and so on...

Of cource, in CCW we have Configuration.

But Order cant be saved as configuration...

Estimates (in CC B&P) have many advantages over CCW Configurations:

- subtotals

- BOM Upload (NOT just major lines as in CCW Order, BUT with minor lines)

- line splitting

- lines reordering (works not perfectly, but I do not lose hope)

Can we expect, that these practical enhancements will be implemented in CCW Configurations?

[jconquel]

Hello Alexander,

Good Day!

We sincerely apologize for the inconvenience however we would like to suggest  to open a CCW enhancement in Cisco Commerce Worksapce Support Team. Either create case by sending an email at cgsbprod@cisco.com/cs-support@cisco.com or by calling us at 1-800-553-6387 options 2 and 3.

Kindly put in the case or by informing the agaent to be aware that this request in for "CCW Enhancement Case"

No matter which method you decide to create your case; CCW Support will serve as your first point of contact. They will then route your enhancement request on to the appropriate party for review.

We hope that this answer your query

Kind Regards,

Jen