Services

Interact with peers and Cisco about Cisco Services including design, analytics, CSR and ServiceGrid, and more.
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Smart Services

Find information for Smart Net Total Care, Partner Support Service and Smart Call Home

4727 Posts

Renewals

Discussions, knowledge articles and more

61 Posts

CX Cloud

Find information and ask questions about the CX Cloud platform

102 Posts

Activity in Services

CX Agent 3.1.5 RADKit issue

I am trying to activate Cisco RADKit on my CX Agent install. It says I need root access and I was able to log into the console as CXCADMIN and request the temp key, but the decrypt site is not coming up. Did that move or is it down?When I am done wit...

Uncovered Assets FAQ

  Attaching Services   How do I attach services to my Cisco products?You can attach services by reviewing your uncovered assets and selecting appropriate service options through Cisco or your partner. Use renew.cisco.com to view uncovered assets and ...

acossent by Cisco Employee
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How to manage renewal notification contacts

Manage the notifications you'd like to receive, and share resources with your teammates. Your selections won't impact required communications you'll still receive from Cisco.If you would like to make an update for yourself: Login to Notification Mana...

acossent by Cisco Employee
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How to find your uncovered equipment

Renew.Cisco.com is your centralized online dashboard to manage all your Cisco contracts and subscriptions as well as identifying uncovered equipment. 1. Log in to Renew.Cisco.comUse your Cisco ID to access your dashboard. If you don’t have one, you c...

acossent by Cisco Employee
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How to find a new partner

If you would like to find a new Cisco partner you can use the Partner Locator tool. If you want the partner to have full visibility into your install base you can initiate a digital customer consent request by going to Notification Manager, navigate ...

acossent by Cisco Employee
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For SNTC CSPCs connected in CX Cloud, new security patch available now

CSPC patch 2.11.0.7 is now available for SNTC CSPCs connected in CX CloudWhat’s new in CSPC 2.11.0.7 Strengthened Data MaskingExisting data masking for sensitive fields is now further strengthened with Rules Package 4.22, improving data security. Cu...

paalle by Cisco Employee
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How to order an existing quote?

Renew.Cisco.com is your centralized online dashboard to manage all your Cisco contracts and subscriptions, including viewing upcoming renewals, requesting quotes and requesting an order. Here’s how to request to order an existing quote on renew.Cisco...

acossent by Cisco Employee
  • 254 Views
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  • 0 Helpful votes

Managing auto renewal status

Request to turn auto renewal offIf your partner has selected to turn on auto renew, your subscription will show Auto Renewal: ON in your renew.cisco.com dashboard. You may request to turn it off by clicking the Request Subscription Cancellation butto...

acossent by Cisco Employee
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