Accepted Solutions
What version are you using? Looking at 7.5.2, the process is as follows:
1: Log in to the appliance CLI using the sysadmin credentials, click OK in the Login information screen.
From the Main Menu select Advanced and click Select
From the Advanced menu select Packet Capture and click Select
Set your filter ensuring you set duration and number of packets and click Start
On completion, the success message provides help on accessing the file in addition to the file name. I note the 'The file is saved in /lancope/var/tcpdump' can be misleading, I'll raise that with the documentation team.
The file can be found by logging into the appliance web UI and click Support > Browse Files, then click the tcpdump folder.
The file can then be downloaded by clicking the filename.
I will check the help further for any errors, omissions or lack of clarity.
What version are you using? Looking at 7.5.2, the process is as follows:
1: Log in to the appliance CLI using the sysadmin credentials, click OK in the Login information screen.
From the Main Menu select Advanced and click Select
From the Advanced menu select Packet Capture and click Select
Set your filter ensuring you set duration and number of packets and click Start
On completion, the success message provides help on accessing the file in addition to the file name. I note the 'The file is saved in /lancope/var/tcpdump' can be misleading, I'll raise that with the documentation team.
The file can be found by logging into the appliance web UI and click Support > Browse Files, then click the tcpdump folder.
The file can then be downloaded by clicking the filename.
I will check the help further for any errors, omissions or lack of clarity.
