Secure network analytics data node and database status is down

[mannycho]

Hello,

While installing a custom certificate on the data store node, it prompted me to stop the data store before installing the certificate. I did so, installed the certificate and chain as node identity and in the trusted store. The Data store node rebooted and came back up as connected. I already performed similar steps for manager, sensor, collector and udp director. All appliances show as connected in SMC central management. However, the database and data node status are down under data store. Start and stop are both greyed out for actions. Any idea how to get status Up?

[mannycho]

I tried some steps and the following fixed it for me. 

1. Remove data node from manager inventory and run the application setup from the data node. The application setup ran successfully, but I noticed that the manager IP was prepopulated, i did not get prompted to accept the manager certificate or provide the manager credentials.

2. Logged into the manager and checked inventory and the Data node was not listed. However, the manager was going through some config changes. I allowed that to complete, with all appliances having connected as status.

3. Logged into the Data node and again the application setup started. This time i had to enter the manager IP address, save it, accept manager certificate prompt and enter manager credentials. The process completed sucessfully.

4. Looked in the manager inventory and the data node is listed and initializing, the manager is also undergoing some configuration changes. Manager completes changes and now connected, data node still initializing and then connects. I check the data store and database and data node status are both Up.

Not sure if this is the right way to go about fixing this issue, but glad i was able to and move on with my deployment. Hopefully this helps someone