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Stealthwatch Stuck in Initializing

Hi All

 

I have gone through the initial setup for Stealthwatch Management Console Appliance:

 

- CIMC IP Address

- Management IP Address

- Changed the sysadmin password

- Changed the root password

 

I can ping the device but when I HTTPS to it, it says:

 SMC.jpg

Stealthwatch is initializing, please wait

 

When I followed exactly same process on the Flow Collector it works and I can see the login prompt to it

 

FC.jpg

 

Any help much appreciated

 

 

 

5 Replies 5

jenijohn
Cisco Employee
Cisco Employee

You have gone through the initial setup for

Stealthwatch Management Console Appliance: - CIMC IP Address - Management IP Address - Changed the sysadmin password - Changed the root password

You can ping the device but when I HTTPS to it, it says: Stealthwatch is Initializing

When you followed the exact same process on the Flow Collector it works and you can see the login prompt to it

 

Please open a Cisco TAC Case so we can help you troubleshoot. Thank you in advance.

Team,

 

Was this issue resolved.? Facing same problem

Cisco has a document with the procedure to fix it. For some reason it isn't public although the problem is common. If you raise a TAC they will provide you with this doc.

Hi,

 

Factory reset resolved the issue as this was a fresh installation

I need access to this document. Does anyone have it available anywhere?

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