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The client of Cisco Security Network Analytics 7.5.1 isn't working

mvplen
Level 1
Level 1

After upgrading to version 7.5.1 Cisco Security Network Analytics client isn't working. I enter the Ip address of the sms server and
the window stops at this point:изображение (10).png

3 Replies 3

kegunner
Cisco Employee
Cisco Employee

Hi, if you've downloaded the desktop client again after upgrading to the new version it would be worth checking that the correct IP address of the SMC is being used and also to try the FQDN (rather than IP) of the SMC too.

 

not working(

kegunner
Cisco Employee
Cisco Employee

One more suggestion is to clear the java cache on the machine where you are using the client.