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any new tool like cisco tac case collection

thesikhkid
Level 1
Level 1

Hi guys, 

 

I think cisco Tac case collection is not being used any more as I get a blank page when try to reach it. 

Is there any other tool which works like it. 

 

 

3 Replies 3

Harmit Singh
Cisco Employee
Cisco Employee

Hello,

I know this post is a couple of months old, however, if time permits, I would like to understand your requirement in a bit more detail please. Yes, the TAC CC portal was decommissioned. Please do share your thoughts on what you had in mind.

 

Regards,

Harmit Singh.

Ssa Harmit Singh ji, 

 

I loved that tool as it saved me a lot of pain while troubleshooting. 

So wondering if there is any alternative available.

SSA! :-)

TAC CC is no longer in production. As of now, there is no other alternative available, apart from CSC. I used to write TAC CC documents myself about 8-9 yrs ago and I understand where you are coming from. Thank you for your feedback though, appreciate it.

 

Regards,

Harmit Singh.