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Technology and Support Events and Webinars

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Thursday, November 7, 2024
Domain Migration tool from UCS Manager/UCS Central to Intersight (IMM)
Community Live - Domain Migration tool from UCS Manager/UCS Central to Intersight (IMM)   Welcome! In this session, we will explore Cisco's Intersight Managed Mode (IMM) transition tool presented as a solution to simplify server deployments and migrations in Data Centers. By enabling replication of existing configuration to UCS Manager (UCSM) and/or UCS Central, this tool effectively converts existing Service Profiles and Service Profile Templates into IMM Profiles. This conversion significantly speeds up the deployment of new servers and makes it easier to migrate existing servers to the Intersight Managed Mode (IMM) environment. Additionally, the Operating System (OS) installation tool complements this solution by enabling unattended installation of the operating system on one or multiple servers, simplifying the process and reducing the complexity of system administration Agenda: Introduction to Migration tool Installation of Tool Demo Migration tool Introduction to OS Installation tool Demo OS Installation   Play Webinar Recording Experts Details  Francisco Zerón: Computer Systems Engineer Francisco Zerón graduated from the University of the Americas Puebla (UDLAP) as a Computer Systems Engineer and has achieved CCNP Datacenter, CCNP Enterprise and Cisco DEVNET certifications. His track record includes strategic collaborations with renowned partners and an outstanding track record in the technical support team (TAC). Francisco stands out for his deep knowledge and practical experience in a wide variety of Cisco solutions, ranging from UCS to Nexus and Catalyst. Additionally, he has been recognized with the prestigious title of "TAC Hero of Operational Excellence" for his exceptional contribution to technical support and his skill in handling critical situations. Jorge Márquez: Communications and Electronics Engineer Jorge Márquez is a Communications and Electronics Engineer graduated from the National Polytechnic Institute, he has a solid academic background and CCNA Enterprise, Cisco DevNet and Azure Stack 9000 certifications. His extensive experience in the workplace has allowed him to obtain Python programming and network management. He successfully completed the CX Incubation program and has managed to reach the position of Senior Engineer in the Server Virtualization team, where he plays an expert role in specific topics. Currently, he serves as a member of the Cisco TAC technical support team, where he applies his knowledge of Cisco solutions such as UCS, Intersight, and Azure Stack Node. For more details and information, visit the Data Center and Cloud community. Do you know you can get answers before opening a TAC case by visiting the Cisco Community. Explore the Cisco Community, find or create content of your interest.
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Monday, February 24, 2025
From Setup to Optimization: Navigating Cisco UCS C-Series Servers AMA
Ask Me Anything Event   Welcome to the Cisco UCS C-Series Servers session! Whether you're setting up your first server or optimizing an existing deployment, this event is your one-stop destination for everything UCS C-Series. Our expert engineers, Prabhu Subramanian, Joy Pal, Shashanka Tripathy and Anshuman Garg will be available from February 24, 2025 through March 14, 2025 to assist you with any queries or features during Deployment, Maintenance and Troubleshooting.   Join us for an Ask Me Anything (AMA) event where you can dive deep into Cisco Data Center C-Series Servers!   What is it? The Cisco UCS C-Series servers provide a flexible, scalable, and high-performance platform for data centers. From initial setup to advanced configurations and optimization, UCS C-Series offers a comprehensive solution for your business needs.   Get Expert Advice! This is your chance to get advice from Cisco UCS experts. Whether you're a network admin, server engineer, or part of a larger IT team, we’ll be here to answer your questions about UCS C-Series deployment, performance enhancements, and system troubleshooting.   Official Resources: Cisco UCS C-Series Documentation Cisco UCS C-Series Best Practices Guide Cisco UCS Faults and Error Messages Reference Guide 4.2   Join us for this insightful Ask Me Anything session and take your UCS C-Series skills from setup to optimization.  Let's uncover the solutions to your challenges and explore the vast possibilities in this dynamic field.     Our experts Prabhu Subramanian Technical Consulting Engineer Joy Pal Technical Consulting Engineer Shashanka Tripathy Technical Consulting Engineer Anshuman Garg Technical Consulting Engineer         For more information, visit the Cisco Networking discussion forums . If you have questions or are experiencing technical problems with any of the Cisco products, post your question, request information or use the Cisco Community before opening a case with the TAC.
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Tuesday, February 25, 2025
Enhance Your Support Experience With Intersight For Nexus
Connected TAC – Enhance Your Support Experience With Intersight For Nexus   Welcome! In this session, we will explore how Data Centers dense configurations provide scalable solutions, allowing data centers to grow and adapt to changing demands. Enabling Intersight connectivity to your devices or controllers activates Connected TAC with pro-active and automated re-active support at no added cost. Pro-active support enabled through telemetry opens TAC cases to start the troubleshooting process. Re-active support is triggered on TAC SR case opening and enables automated log collection, remote show command gathering, and the ability to gather logs from neighboring devices remotely. Agenda: What is Cisco Intersight? Why claim networking devices in Intersight? Connect and Claim devices to Intersight Exploring API   Experts Details    Alex Fleck: Technical Leader Alex Fleck is a Technical Leader for Data Center Networking (DCN) for Customer Experience (CX) in Cisco's Technical Assistance Center (TAC) based out of the Research Triangle Park campus. He grew up in northern California and began his IT career in 2007 when he enlisted in the United States Marine Corps. He joined Cisco TAC in 2014 as a student Co-Op with Cisco Advanced Lab Operations (CALO) while attending Eastern Carolina University and later moved to the Cloud Collaboration TAC team supporting the Webex suite of products before joining the Data Center Routing and Switching (DCRS) team in 2018. He was a team lead for the DC Routing and Switching TAC team before becoming a Technical Leader in 2022. Branden Varney: Technical Leader Branden Varney is a Technical Leader for the Data Center TAC Engine in Customer Experience. He focuses on creating frictionless support experiences for customers through connectivity and automation. He joined Cisco TAC in 2013 and supported various data center products across various teams. In 2018 he obtained his DC CCIE. In 2021 he became a Technical Leader for Nexus Dashboard and Intersight. Then in 2022 Branden moved to the DC TAC Engine to take on a technical global leadership role. For more details and information, visit the Data Center and Cloud community. Do you know you can get answers before opening a TAC case by visiting the Cisco Community. Explore the Cisco Community, find or create content of your interest.
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AMA-What's New with Cisco Secure Firewall and Upgrade Best Practices
Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from  Wednesday January 14, 2026 through Friday January 23rd, 2026. Our colleagues Annya Martinez, Jyhan Ocana, and Scott Nishimura will be waiting to assist you and resolve any questions that have not been clarified, or answer any new questions that you may have. We are waiting for you!   M...
Jan 14, 2026 @ 5:00 AM PST
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AI portfolio Overview & customer maturity model
Gain an overview of Cisco’s AI portfolio, understand the AI maturity model, and identify key steps to prepare your data center for AI-driven transformation.
Multiple Dates and Times May Be Available
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Cisco Splunk AppDynamics Smart Agent - Simplify your agent management
In this webinar, we will walk you through Cisco Splunk AppDynamics Smart Agent, our agent management tool. Participants can expect a walkthrough on how to utilize Cisco Splunk AppDynamics Smart Agent to simplify their instrumentation, upgrade, and rollback process.
Multiple Dates and Times May Be Available
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AI Portfolio Overview & Customer Maturity Model
Gain a comprehensive understanding of the Cisco AI Portfolio and assess your organization’s AI readiness. Discover how to strategically progress towards a fully AI-native datacenter, from initial experimentation to advanced deployment.​
Multiple Dates and Times May Be Available
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IPv6 Perception vs Reality: Separating Fact from Fiction​
Find out the real truth behind IPv6 adoption worldwide and how it is transforming the way we connect. Discover how IPv6 is changing networks, services, and the digital experience for organizations and users alike.​
Multiple Dates and Times May Be Available
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