Hi Doug,In the setup.properties file,, make sure you specify the datamart database name exactly how you see in the SQL server Management studio ( DataMart /Datamart /datamart  etc)Run all the configuration commands again. Regards,Sateesh

Hi James,By looking at your xml file, I see that you are writing a RDMS sql query. LDAP statement is slightly different. Here is an example of xml file.  note how the statement is written and modify yours.<datasources>            <datasource>        ...

Hi Rao,You are right. By default KPI's are pointed to datamart, but can be customized to  so that they point to RequestCenter database. Here is how we can change this, go toAdministration--> settings--> CustomizationsThe first setting that you see th...

Hi Rao,To answer your second question. "How do you publish real time metrics in RequestCenter?"We do that through KPIs. KPIs are accessible from the dashboard tab of Reporting module. These can be configured to be real-time.Here is the description of...

Hi Daniel,Have you reviewed the LDAP integration user guide that is available on newscale techdocs site?name of the file is "newScale_2008_1_Directory_Integration_User_API_Guide.pdf"