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Reporting on Accounting CodeIs there a way to report on the accounting code that is tied to each service? We would like to track the service owners for services inside RequestCenter but have not found a good way. One idea was to store the information...
Read Access to All RequisitionsIs there a way to grant someone read access to all requisitions? We have a support team that handles issues faced by clients. We want that team to be able to view every requisition but not modify the requisition in any ...
User Account ListIs there a way to extract all user accounts from Request Center? Ideally into a spreadsheet that includes their names and user id's as well as whether they are active or inactive. We have a "no longer with the company process" and we...
Service Group SecurityWe recently went production with RequestCenter 2007.1.2. During implementation all service designers had access to all service groups. We would now like to limit the access of service designers to specific service groups. Has an...
Grey Bar Above Search BoxI've noticed a difference between our development and production environment. In the production environment there is a grey bar above the "Search for Services Available for Name" box. In the development environment there is n...
The service owner would be considered an individual user. We would also need to keep track of the service designer responsible for maintaining the service. I certainly won't be using Accounting Code now. Is there any other field you can recommend to ...
