Sorry the delay in getting back to you. Hm, so do you have the parent task and child task evaluated? I am guessing your version should have the ability to select when the conditional expression is evaluated (when delivery phase starts or acitivity ...
Alternative to a dummy agent would be to create the two tasks with a single child. Each child should then be setup with a conditional expression which always evaluates to false. e.g. 0>1. In doing so this enables the parent task to automatically cl...
Hi Tylor,If not adding a middle name or initial is pratically in your directory integration, then maybe having a dummy task in each of their queue may help? This will provide all performers the ability to display each individual's full information f...
Hi Taylor,Here's a thought which may work, what if you created a matching hidden dictionary which would have the the values you wanted. Then when the user selects from the list of display values the customer understands from the visible dictionary y...