Imagine being ignored and multiple tickets closed over several years for the same issue? Cisco caused so much confusion when they took Netacad under the same SSO that I gave up. I let my CCNP expire and moved on to greener pastures; I am tempted to b...

I am sorry this has happened to you, but Cisco seems to be completely dysfunctional if someone has not already brought this to management-and apparently no one has. This has been an issue SINCE 2016! 2016 and still no resolution-just headlong rush to...

Thanks. Maybe some day I can use both my Fire Power and CCNP in the same account. 

I emailed webhelp again and again they tell me to contact certification support, absolutely no one in Cisco has any idea how toi resolve account issues and keeps pushing me to other departments:   HI TimothyThank you for contacting Cisco.Regarding to...

I hope Cisco sees the absurdity here: this system is broken and has been since 2016 if you follow this thread-I had the same issues in 2017 as well but gave up. So how exactly would I apply the Fire Jumper credentials/certificates I (used to) spend t...