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The playing of MP4 in Webex training is jumpy and skips. I've tried both Share>File(including video) and File>Open and share. The MP4s play fine outside of the App, even when playing the videos from home and accessing our company network. They ski...
The Start button is grayed out when trying to launch a breakout session in Webex Training. I am a presenter and am able to create the sessions and assign participants to their sessions. I click on OK, but the Start button is not active after that. ...
Eric: I'm a newbie as well but have not discovered a way to create persistent sessions. The only thing you can do in advance is configure your Breakout Session Assignment Settings when filling out the scheduling form. In our training center we are al...
Claire, I've discovered you are correct, but you had me confused when you said "not sharing your training window." I was sharing the course content with my class and that is indeed the problem! You cannot be sharing your desktop when launching a brea...
Claire:I can rule both those out and have a ticket going. I'm always sharing Monitor #2 where my PPTX deck is and participants are viewing it. Always going to our enterprise site for WebEx, not using the app. Appreciate your trying! I've learned a lo...
Patricia, I've had this problem but didn't have any hair to pull out lol! When participants can't see my deck it is sometimes because I'm not sharing the correct desktop or monitor. I use two monitors and will have my deck on Monitor #2. When I se...
Eric: In the training done by Claire Davis she said that animations do not work with the viewers or readers. You have to actually be running your PPTX slides in slide show mode and sharing your screen. The workaround I'm aware of is to create dupl...
