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When our client tries to add a WebEx meeting (via the Outlook plug-in) when scheduling a meeting, de WebEx link isn't always added. We still the text but the green button that normally gives access to the meeting has disappeared.Any ideas how we can ...
Some users get a green screen instead of their camera view when they are in a meeting with other users. They can see their own camera view but others only see a green screen instead of the camera. We checked the internet connection (https://mediatest...
A client of ours has not the option 'change virtual background' on a MacBook.The screenshots show the options we offered her to look for virtual background.WebEx is fully up to date. Any ideas?
In the control hub I can see the following option: - Enable Personal Room (when enabled, you can enable or disable it for individual users) For safety, we locked the personal room for all users. For some users the personal room should directly be ava...
A client gets the notification that her video can't be shown.We followed the link below but all other programs using the webcam were closed.The problem applies to both her phone and her laptop.Her account settings seem to be fine. https://help.webex...
The personal room is open for all users in our community. I am indeed looking for the setting you mentioned below. I would like to unlock the room for a specific user so he does not have to give access to everyone in the lobby. Where can I find this?
Where can I find these options? you can still grant permissions in your device's System Preferences > Security & Privacy. Go to the Privacy tab, and in the Screen Recording section, enable Cisco Webex Meeting . I cannot find a privacy tab in my app o...
