We have a Webex Exchange and a Webex Control hub. We want to enable SSO on CH. Is the Hybrid Directory Connector service enough? Or we have to get another setup
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Wow! - That's quite a security/confidentiality/modesty breach.Re your steps to reproduce in the lab; can I just check my understanding and/or refine your original steps?1. Schedule a Webex meeting with the security option "They wait in the lobby unti...
Hi,I have a few questions regarding Webex accounts and Control Hub access:If I purchase one of the paid Webex plans, will that account be eligible to become a Webex Control Hub Administrator?Or do I need a different type of plan for that?If I choose ...
Hello, we have been using Webex for about 5 years now. We are integrated with RedSky for our e911. Our normal setup is each location is based on it's IP address and one specific number that is presented to RedSky and thus 911 operator. Then if the...
Hello, in my webex app I see Mobile phone number, which isn't correct. As a free tier I haven't access to admin.webex.com portal aka Control Hub. Obviously the number is from times when I had a full trial license. How can I change this mobile number?...
Resolved! Prioritizing Calls over Email in WXCC
We would like our agents to have the Email skill setting but want to set the priority to only send emails if there are no calls in the queue. Anyone have any suggestions?
This is a mandatory feature if you use WebexCC in Austria, Germany or Switzerland. It's important that this will be fixed as soon as possible. This is also needed for the signatures/templates for Emails. These special characters / Umlaute are current...
HelloWe have differents user in your organization which have webex on their Windows user profil.Is it possible to delete the webex application on silent mode with SCCM ?Could give us the process to do it please ?Best RegardWhisplash
Join us on July 30th for the "CLEMEA '25 Recap: Webex for US & Global Public Sector and Security" webinar. This session provides the strategy, latest innovations, and roadmap of how Webex by Cisco enables US & Global public sector and regulated indus...
Join us on July 29th for the "Webex Customer Experience Solutions: New Feature Releases and Roadmap" webinar. In this session, Cisco subject matter experts i.e., Product Leaders will provide an update on some of the latest features released in Webex ...
Resolved! Advanced Space Meeting vs WebEx Meetings
Customer has a subscription that lists Advanced Space Meetings and WebEx Meetings. What is the difference and how would he assign people to one or the other?
Join us on July 23rd where the Control Hub product team will be giving us an update on their 2025 Roadmap. Wondering what's next for Control Hub's AI Assistant? Interested in administrative role-based access? Looking to scale your business through l...
As a webex admin, How do I view and manage all spaces that have been created within the organization?We have some users that have created spaces that other users now need access to and I can't find/see the space let alone mange it
Any update on this? I Have had this problem for months now.
Hi. I have an existing Webex CC customer using Salesforce integration. All is good when customer agent is using extension via salesforce to login, but when desktop/webrtc is selected, the salesforce contact pad is not opened on incoming calls. When o...
