Webex Administration

Hello everyone,Our organization has not used Webex since 2020, but some of our staff would now like to start using it again.Prior to 2020, our email domain was configured in Webex to use SSO authentication through our Microsoft ADFS server. Since tha...

I have a question. If an account is deactivated but still present in AD (Active Directory), and then a new account is created with the same email address, does this permanently break the link to the original Webex identity? And is it correct that Cis...

Hi everyone, do you have an idea of how to fix this? I'm trying to generate a token to set up SCIM and get this error everytime:Status: 500 Status Text: Internal Server Error URL: https://oauth-helper-a.wbx2.com/helperservice/v1/actions/getTokenByAut...

Dear All I have room bar and it failed to register to cloud I attach video thanks alot

Hello community,I’ve searched without success, but I can’t create custom parameters in my visualizations (e.g., contract type, client category, company name…). These data are valued at distribution time (in the flow).Can you help me ? I don't find in...

Hello, is there a way to get a list of failed long-distance calls? Any calls outside our area code? Thanks,

Hello Folks, We have 10 Cisco Room Schedulers installed outside the training rooms within the premises. These room schedulers are integrated with the Webex Control Hub, which in turn is connected to the Microsoft Calendar service. The schedulers also...

Hi Team,We have enabled Peer Firmware Sharing (PFS) in Control Hub. Our understanding is that PFS allows a "root device" to download the firmware from the cloud and then distribute it to other devices within the same subnet via peer-to-peer sharing, ...

Hello,Does anyone have any ideas/information on backing up and restoring Cloud Hub settings. Is this possible? Can anyone suggest a strategy other than taking screenshots / making notes?If we wanted to transfer settings from one Cloud Hub tenant to a...

We're switching from the Jabber client to Webex and have noticed the following:User presence status doesn't change for regular Outlook appointments, only when a Webex meeting is linked. The M365 hybrid calendar is enabled, and I can see all appointme...

I have looked everywhere - it seems there should be somewhere in Control Hub where I can increase the file size that can be shared in a Webinar - I can't find it anywhere and the AI agent just tells me I can but not how to get there.  Help me!!

Is anybody else having this issue?It has been 6 weeks and support is still working on it.Thanks 

Good to have this feature?UCCX .aef script upload and convert on Webex Contact Center