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A recently re-added administrator was given full rights in the admin roles. They can view the main control hub but no longer have the management customers in their side panels. Is this a synchronization issue and will eventually appear in the clients...
We recently deleted a user account for an admin who wasn't able to sign in. Although they were able to sign in after we eventually found out that they no longer have their Webex application content history. If possible we would like to know how to re...
Hi there, I have a client who is having regular troubles sending messages in Webex Teams. His vpn connection appears to be stable and he has all the latest versions of required software. The user often gets the 'Unable to send your message' error whe...
The client uninstalled their Webex Teams application so I'm assuming it would have rebuilt the local database upon reinstall. They are not currently reporting the issue but I will keep your suggestion in mind should it start happening for them again....
We already have split tunneling in place (according to the URL documentation) and regardless if the user is on or off vpn the issue happens. This is an isolated user and we have not had much success reproducing the same problem for others.