Dear Julia, The customer entity for an EA is a different grain of data than the customer entity for a given use case. The customer entity with the EA you are searching for may be part of a different customer entity within LCA Customer Success. (See e...

Dear Julia, We are working on your request and will get back to you in the meantime . Thank you, Cibele

Hi Mark, All of the IB (Installed Base) mapped to a partner is stored forever, unless it is marked as decommissioned or has been marked as removed from the customer's network by partner request via the Cisco asset manager team Thanks, Cibele LCA Busi...