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Dear Julia,
The customer entity for an EA is a different grain of data than the customer entity for a given use case. The customer entity with the EA you are searching for may be part of a different customer entity within LCA Customer Success. (See e...
Hi Mark,
All of the IB (Installed Base) mapped to a partner is stored forever, unless it is marked as decommissioned or has been marked as removed from the customer's network by partner request via the Cisco asset manager team
Thanks,
Cibele
LCA Busi...
Hi Melanie,
Once the customer signs the digital consent with Product Usage Telemetry activated, and this has been processed in our system (48hrs), the data will be displayed into the partners Lifecycle Advantage Customer Success portal, where the ent...
Good afternoon Mark,
Within the Lifecycle Advantage program, we pull in two types of quotes into a partners Renewals and Growth monthly batch review data: manual quotes and AutoQuotes.
Manual quotes are quotes that are created by Cisco AMs, Distribut...