Unfortunately, I believe it is something even simpler. 3570 is smaller than 4000, and therefore they will not let it work. It seems like they are simply checking your processor to see if the processor number is > 4000. For myself, I have a laptop tha...

Has anyone figured out any solution to this issue? It does seem like it is simply an issue with Cisco hard coding checks for CPUs that are nonsensical when compared with actual CPU performance (like I said above, higher processor numbers do not mean ...

Thanks for the idea. Just tested it out, and unfortunately did not help with the issue for me.

I am having the same issue where my desktop used to run Virtual Background fine, but now I get the message that it does not meet the minimum specs. When I look at the webex page, I see the following requirements:Processor:Intel Core i3, i5, or i7 400...