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Hello - what are the identifiers on a subscription ID that should tell me if we should quote it in CCW-R or in the Cloud/SaaS Subscription Tool?SmartNet, Subscriptions, Renewal, CCW-R, Support,
Hello! I am glad it fixed itself although it makes you question the validity of any data provided. Most likely Cisco and/or your partner made a contract update that made the pull possible. In regards to your question on where the info is pulled from,...
Hello - Your Inventory is a set of devices that are uploaded into the Smart Net Total Care system through one or all of the supported methods. Which one of the below methods are you currently using as this can chance the answer. The Cisco Common Se...
