Hi there, Our customer is facing an issue trying to do the registration. When he clicks on "Register Now -> Register", the next page shows a message saying "Your user profile does not have complete address. Please update with the complete address". B...
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When logging on to https://services.cisco.com/ it redirects me to the registration page, and when clicking on Registration it says I am already registered. I have also registsred for SNTC and received this message on the 5th July 2024 Dear Casper:Cas...
I Need Cisco assistance to be able to see both of my company's accounts under Smart net so I can pull inventory reports for the company as a whole.
Hi, I have recently updated the CSPC collect to 2.11. I am trying to add an upload profile to the collector but am experiencing issues. Could you please assist? I have attached a screenshot of the error. Also for some reason, I can't see anything on...
My company has two customer accounts. I can only view one of those accounts, and I need access to the second to pull inventory reports for the company as a whole.
Need assistance and on call support during CSPC upgradation to Ver 2.11 @jboyanob @wsmithtu
Hello,When I try to log into services.cisco.com to access SNTC, it starts loading the page background (blue sky and clouds), but then redirects me to the registration page.From other threads [0] [1] I've seen, a Cisco employee will ask for a private ...
When I access SNTC, it redirects me to a page stating that I need to register for access. I have registered and have the appropriate access rights. If I attempt to register again, I am directed to page that states that I have already registered an...
Hello We have received below Vulnerabilities for Cisco Common service platform collector (CSPC) Version 2.10. Could you please help us with a mitigation plan for these vulnerabilities? OpenSSH Privilege Escalation Vulnerability38868OpenSSH (OpenBSD ...
Resolved! Cannot import CSV File in SNTC portal
Hi there. I am trying to import CSV file in SNTC, however I cannot import file, although I'm the Delegated Administrator, no information about Customer too.
Hi, my question is to know the justification for going from having 40GB with the VM in 2.10; to needing 1000 GB with the vs. 2.11 I await some comment. Thank you very much
Recently installed 2.11 and cannot configure Software Update/Server Connection as when I add my CCO credentials (checked a couple of times and it's correct), get the error below:FailureValidation of credentials failed, Please try again.
Unable to access Smart Net Total Care Portal & keep getting prompted to register/send request to your Delegated Administrator even though I am the Delegated Administrator
Hi community I need to Reset CSPC GUI password from CLI (I have full access to CLI root, collectorlogin and admin) please can you post the relevant commands Thanks Bhaves
Hi Team, Can you provide comparision sheet between smartnet & Partner support? How can we show the difference between SNT & PSRT to the client?
