Smart Net Total Care Portal and Collector Discussions

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I was referred to put in a discussion here by Cisco TAC. I have associated two new users with our Smart Account, however they can’t access the Portal.When trying to reach the Cisco Smartnet Portal ( both users are getting ...


Hello, I have been trying to connect my CCO ID to my CSPC so that I can run the software updates.  Whenever I try to connect the account through the CLI or the GUI Web interface I am met with Validation of credentials failed.  Validation of Credentia...

Hi there, My customer it's trying to accept the Legal Agreement at CSAM (first access) but it's not working, everytime he accepet, it doesn't remember him and asks again to sign the agreement. We need to assign an administrator for our country but th...