Hello,I am experiencing an issue while registering the Cisco Services APIs. Out of the five APIs I am trying to register, only three appear successfully, while the other two are missing. Details: APIs that successfully appear: colecciones csapi-1.0cs...
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I put in the contract and serial number and it takes me to the next page where I verify our physical address. But when I verify it I get a page saying:Oops! Something went wrong...We are unable to process your registration request at this time. Kind...
Dear support, I have recently added a new account with Administrator access to SNTC for my company. The have accepted and signed the agreement but every time they try to login they get redirected to the sign-up page. Can you please help? I can send y...
I encountered error message during SNTC registration: Your user profile does not have complete address. Please update your Cisco Account Profile with the complete address.Checking my user profile, the company address was there.I'm not sure how to pro...
Need assistance and on call support during CSPC upgradation to Ver 2.11 @jboyanob @wsmithtu
Hi GuysRecently I upgraded cspc vm from 2.10 to 2.11 version. while looking at the new cspc server the discovery job running fine. but the upload is not reflecting in the sntc portal. can someone help .
Hello we have a PSS collector deploy and install an additional SNTC certificate to work both ways. However, when doing a collect to upload information to https://services.cisco.com/ it is not uploading to any information in the SNTC section. I have a...
I have a fairly new 2.11 Collector, installed in October, and has been uploading fine until the last couple of weeks. It seems that now it (and another 2.11 collector) are failing upload processing, or getting stuck in "In Progress". I tried deleting...
Resolved! SNTC Access
Hi, when I login to SNTC everything loads OK for me as I was granted access. My colleague neds access as well, how do we go about getting him access as well please, as he is registered, but just gets a blank screen.
Dear all, I hope your doing well.I am reaching out to report an issue with the CSCP Collector appliance. The system recognizes the configured static IP address, but I am unable to ping the IP or access the web interface. The configuration appears to ...
Is there a way to recover the CSPC root and admin cli passwords?
We recently deployed a new collector (version 2.11.02) and have configured the upload jobs to send to our SNTC account (same as the old collector). The logs on the collector show that the upload completed successfully, however, nothing new is shown ...
Meraki devices are successfully discovered but hostnames and serial numbers are not showing (NA) under Managed Devices.We have just rebuild the server using 2.11 server version. It was visible when we had 2.10.Hope to get feedback soon. Thank you in ...
For a few months now we have had problems publishing consolidated bug reports, it says failed. Is anyone experiencing the same problem?
I was planning on deploying the lastest version of CSPC at 2.11 then patching it directly to 2.11.03 but see attached picture of the hostOS which is centos 7 that has been deprecated. According to the cisco releasenotes the hostOS has been changed wh...
