Smart Net Total Care Portal and Collector Discussions

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Hi, since this month the EOX API returns a SSA_ERR_026 error when querying by serialnumber. I have been using this API for months without any problems and as of today it doesn't work anymore. My credetentials are still correct because when I use the ...

I have seen several people on various forums trying to solve this issue. My customer has a CSPC set up on our network. It has SNMP that validate against our WLCs. We run discovery and the devices are successfully managed. We are able to upload to SNT...

spazziani by Level 1
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I put in the contract and serial number and it takes me to the next page where I verify our physical address.  But when I verify it I get a page saying:Oops! Something went wrong...We are unable to process your registration request at this time. Kind...

Dear all,I hope this message finds you well. I am writing to request assistance regarding an issue encountered while attempting to generate a CSP-C entitlement file via the Smart Net Total Care (SNTC) portal. While following the process to generate t...

Hi, I have a customer trying to register for access to the SNTC portal, but they encounter an error saying, "Please update your Cisco Account profile with the complete address." However, the profile already has an address. Cisco, can you please advis...

jakobsen by Level 1
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  • 0 Helpful votes