Gentlemen, Good morning. Need help.I shared some information in the case https://community.cisco.com/t5/smart-net-total-care-portal-and-collector-discussions/is-it-possible-to-have-two-profiles-on-the-sntc-portal/td-p/5022088 And I got support to cre...
I have registered and have the "Customer Administrator" role and it has been well more than 24 hours (it's been several weeks) since the registration completed, yet I cannot use the portal. When I sign in, it tells me that I don't have access and ne...
Trying to figure out what I have missed. I have SNTC API developer access in the SNTC portal, but the APIs don't appear in the API console (apiconsole.cisco.com). Anyone seen this before?
When we try to access to the CLI with Putty or other tool, after putting the credentials the next message shows up: *****PID file exists. But Adminshell service is not completely up.**********If adminshell is restarted manually, please wait for 15-20...
Hello i'm working at a company which is a gold partner with cisco. and I want to recomend Cisco LoA to our customer, however I still don't understand the advantage for the custoemr side. could you please let me know?
Hello, when we try to access to "Software Updates -> Server connection setup" and we put the credentials that page freezes and does nothing.Also, the upload of files fails.We just updated to the version 2.11.Regards.
I am user with customer administrator role but still unable to get access to EOX API . When in try API request I get eh below 403 Forbidden error. Do let me know if any other details is needed.
Hello, We trying to deploy the colletor, but we dont have a UCS or ESXI server, there is another alternative to install the ISO?
I have registered for SNTC Portal , inorder to get access to cisco PAI services but still unable to get access.SNTC Portal always redirects to New registration page. Even if i try to register again the , I getting a message like user already register...
i cannot log in to the SNTC portal, i have the necessary roles applied last Monday (beyond the 24 hour period that is required for SNTC portal access), but each time i try to log in at services.cisco.com, I'm redirected back to the registration page ...
Anyone else tried installing Collector-2.11-B-16_SHA1_signed.ova?What I see:1. VMWare ESXi identifies the cert as untrusted, during the OVA import process2. And, once installed, it enters a reboot cycle, starting at the GRUB menu- AlmaLinux (Shamrock...
After login I am not able to see any information. The only module that seems to be working is the Community Discussions.
When attempting to register, no matter what serial number I use, I get an Invalid Serial Number response, even if it's covered under my SmartNet Contract.We have someone who may be the Designated Admin, but when he logs in he gets zero administrative...
i cannot log in to the SNTC portal, i have the necessary roles that were applied last week (beyond the 24 hour period that is required for SNTC portal access), but each time i try to log in at services.cisco.com, I'm redirected back to the registrati...
Hello, We are trying to provide access to the portal, for the end customer, but whenever we try to access, we are redirected to the page: https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo The profile is active and complete wi...
