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We have SPA525G2s running firmware 7.5.1a with SIP call setup and I was wondering how exactly to record a call using the new feature that allows calls to be recorded to a connected USB drive.
One of our customers reported some severe issues after we placed a speed dial button on their attendant consoles for their multicast paging group. Whenever they received an incoming call or placed an outgoing call, both streams of audio would play t...
Last week, a customer of ours that uses SPA509Gs called to complain that calls they were transferring were going to an unknown outside number. It took us a while to track this down, but we managed to narrow the focus to a single phone. After checki...
Hi all,Our company is located in South Mississippi and our customer base spans three different area codes, two of which are 7-digit dialing areas. We use Metaswitch as our switch provider, which includes a provisioning system.The issue we're experie...
Hi,We've been having some issues with our SPA2102 ATAs concerning call forwarding. They register through our MetaSwitch, which is what we would like to have control all aspects of call forwarding. Our enable/disable codes on the switch are *72 and ...
Andrew,I'm having the same issue with our Ciscos, SPA50x and 525G2 series. On an incoming call on a 525G2, we have two softkeys, "Transfer" and, if you right-arrow over to the next set, a "BlindXfer" button.The "Transfer" key works as a consultative...
I was actually looking for a way to do that, but I can't seem to find one. I have buttons for replies to mark a "Correct Answer", but I can't seem to find anything that will simply let me mark the question as answered...
I actually just found the solution to this issue. Thanks for pointing me to the administration guide.In the guide, it states that any feature code defined in the "Features Dial Services Codes" field will have a prompt tone played after it, by defaul...
