Has anyone seen an issue with Cisco Agent Desktop v 6.6(1) where after closing the program completely it stays running in Windows Task Manager. We have the Agent software installed on 8 PCs and only one of them is having this happen to them. One time...

We are currently using CM 7.1.2.20000-2 (will be upgrading to CM 7.1(3) in a couple weeks), Presence Presence 7.0(2), and Exchange 2003 R2. We recently set up the Outlook Calendar integration with Presence and users are not able to change their statu...