Hi everyone,We're currently running Cisco Unity Connection Version 14 SU2 as a virtual machine on VMware. We recently learned about field notice FN74144, which states that the SpeechView Transcription Service will stop working after December 30, 2024...
Forum Posts
Is it possible to pass a custom SIP header to CUCM so it can be recorded in the CDR?I’m trying to accomplish tying data from our ITSP and recording platform to CUCM CDR logs so they can be integrated into a CRM. The main goal is to match the CDR dat...
Hello,I have an issue while receiving the below Response from the cloud , i need to change the Contact header from this IP 10.0.176.221 to be a public IPTo: <sip:999@Public IP>;tag=ZeD7Qc0FcBctrCall-ID: ED7F9398-A5BD11EF-A53BBBCF-6C110A00@192.168.1....
Can we do the cube high availability with different model of cisco router like C2911 with C8300?
We are currently using an on-premises CUCM 11.5 with a PRI connection and plan to migrate completely to Cisco Webex Calling. We are aware of some prerequisites, such as CUBE, SSL certificates, changing phone firmware, etc. However, can anyone guide u...
Resolved! Integrate Cube with MS Teams Design
I have a customer which has E1 cards for incoming and outgoing calls and we needs to configure integration with MS Teams using the below link Direct Routing for Microsoft Phone System with Cisco Unified Border Element (CUBE) the CUBE has one interfac...
The customer's overseas branch uses CME (using C8200)To use CME, the customer purchased the following licenses:A-FLEX-3SVS-FLEX-SUPT-BASA-FLEX-EP-CME * 14EAA-FLEX-STD-CUBE * 5EA When the license expires, you should contact the manufacturer to find ou...
I've noticed that in the CUC SIP Integration guide, Cisco decided to leave the trunk on delayed offer.The setting for this is on CUCM under SIP Profile:Early Offer support for voice and video callsDisabled = Delayed Offer. (Maybe CUCM would actively ...
Resolved! CCNP Collaboration home lab
Hi,Hopefully someone can help, as I believe I'm overthinking and complicating matters.I currently have a home lab which consists of:- VMware ESXI 6.5- CUCM 12.0- Windows Server 2019- 3750 Switch 48 port- 2821 x2 VWIC-1MFT-E1 2x PVDM2-64 - 3x 7821 1x ...
A user can belong to multiple dispatch lists but when viewing their voicemails they can't tell which lists a voicemail came in from. They all just say "dispatch message". Is there a way to label voicemails based on which distribution lists they belon...
Hello all, I have a cucm pub and sub v 14 , i have a problem the detailed sip message not showing on RTMT .I checked Sip call processing trace is enabled , and the debug trace level is set to state : detailed on the pub and sub .You can find below ...
Hi, We have a cluster running 12.5, Publisher and two Subscribers. It needs to be upgraded and our current idea is to skip 14.x and go straight to 15.x. Looking at the available upgrade paths the migration with data export/import looks attractive, w...
The RTMT Collect file is not traced, so I want to restart the system service.Can restarting the daemon cause problems with the call service? https://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-callm...
Resolved! Cisco 7841 does not register on cucm
Hello ,I have a cisco phone 7841 does not register on cucm , when i would check the configuration IP on admin settings it give me to put a password like in the attached image.I tested with Cisco ; cisco ; 12345 ; admin but still not worked I have ...
I am at my wits end here. I am trying to give a customer, who has a UCCX Hotline with the Number 55555, a way for his agents to dial their customers and have the calling number show the hotline number. Im doing this with Translation Patterns with a...
