Unified Communications Infrastructure

Hi, I received a request to have a user voicemail messages forward to several managers.  I created a system distribution list in Unity 14 and applied to the user relay actions. The managers are receiving the voicemail attachment in their Outlook but ...

Hi,I´ve a ISR 2921 with CME 12.0.I moved now the outside connection from ISDN to a SIP connection.If I now call an outside phone, you can talk exact 7 seconds, after that the internal phone lookslike you hook up and the external phone is still connec...

Hello,I am running into an issue when trying to stand up a new CUC instance.  We are trying to migrate off of old hardware in order to upgrade from our existing 10.5 to 12.5, which I will outline more of below.  As the title states we are bumping our...

We have 2 BE7M-M5-K9 servers and 2 VMW-VS6-FND-K9 embedded licenses attached with the server.Recently our back to back support with cisco got expired and now we are working with the contract renewal. But we are facing a challenge during that process....

Hello, friends.I have a situation like this: I have my own physical server with a configured UCM (latest version) + Expressway 14.2.7, MRA mode enabled, and the push service activated. Phones (Jabber) are connected to it. I receive calls and messages...

Hi Experts,   May I know about the MPP (Cisco Multi Platform Phone license) from you. We have CUCM using customers with 7841 phones (500 qtys). They would like to use these MPP license instead of FLEX A and use these MPP license for Third Party IP PB...

I have an issue with our recording setup. I have created the recording profile and secure sip trunk to our cube.  When I make a call, I see the call coming in, but the call is not sent to the recorder. When I do 'debug voice dialpeer all' I see that ...

Hello All, CallManager: 10.5(2) After upgrading our CUCM servers from 8.6 to 10.5 the active partition's disk usage has been hovering just shy of 90%. I thought I remember there being a way to lower the amount of usage on the partition, by possibly...

Consider a case where you have a PRI range of 200 DID numbers allocated by the Service Provider, and for some reason, you want all your outgoing calls to randomly select one of the 200 DID numbers, for example you are conducting a survey and you don'...

I have a problem with the forwarding of external calls.The client has an IPECS PBX, the telephones can make internal diversions without problem.When the phones activate the external forwarding, it doesn't work.The scenario is the following:Telephone ...

Our organization has recently outgrown the dial plan I implemented in 2000 (yes, Y2K!). I knew it was coming, but I thought I had more time. Now it's here. I've been using four-digit dialing internally, and assigning voicemail-only (no physical phone...

In the process of migrating a Unity Connection Cluster to new hardware, I have worked with TAC on this and the process they provided was to the start with the first node and do a DRS restore on the new hardware.  After that is completed simply build ...