Hello, Sharing the resolution summary: No access to the SNTC PortalThe user was already added to the portal and we ran the manual sync to the party IDNow the user is able to access the portal Thanks and Regards, Madhusha

Hello, We have acknowledged the post and we will provide you assistance. Kindly share the below details to my Private Message (PM) to proceed further: Company Name:CCO ID:Contract Number:Serial number: Thanks and Regards, Madhusha

Hello, Sharing the resolution summary: No access to the SNTC PortalThe user was already added to the portal and we ran the manual sync to the party IDNow the user should be able to access the portal Thanks and Regards, Madhusha

Hello, We have acknowledged the post and we will provide you assistance. Kindly share the below details to my Private Message (PM) to proceed further: Company Name:CCO ID:Contract Number:Serial number: Thanks and Regards, Madhusha

Hi Jason, Thanks for the update. Kindly check your PM and let us know the update. Madhusha