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I have recently installed a brand new UC560 with the latest software pack. The phone system is working flawlessly, however there is no music on hold. When a call is placed on hold there is just a faint ticking sound. I have made sure that the corr...
I have an AA set up to answer all incoming calls and transfer calls to 2 separate BACD group depending on what key is pressed. This seems to be causing CUE to hang and ring busy at times. Reloading CUE fixes the problem. STAC has told me that the ...
I have a UC540 running 25 or so SPA508 phones and a handful of SPA525 in conjunction with a SF300 24p switch. The problem I am having is that all calls are routed through the auto attendant, and the VM system keeps cashing. Everytime this happens I...
Just wondering if anyone has had any experience viewing non Cisco cameras on a SPA525g. I have a customer that is purchasing a UC560 and some Axis cameras and would like to view a camera on his desk phone. I have done this before with a Cisco PVC23...
I have a customer with 4 phones in a blast group. This blast group is answering all 4 pstn lines. Now after 4 rings and no aswer the caller is directed to the general delivery VM box for the blast group, but I am unable to access the VM box from...
DavidI am using a multi level AA so that may be what is causing the trouble. As far as software, I am running 8.6.1, and unfortunately I don't have any debug info. Everytime it hangs or crashes I am in such a rush to get the system back up and runn...