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Hello we recently performed an upgrade of a UC520 to software pack 8.2Since the upgrade we have noticed that users are unable to enable their Standard voicemail greeting either by phone prompt or through CUE web interface. On the web interface the st...
Hello,I've been searching around and cannot find any mention of a Dial By Name feature in the UC320. Is this something the UC320 supports? If not is it something that may be added in the future?We just deployed our first UC320 and the customer is inq...
Hello,I am attempting to configure a new UCC Call Connect Server v1.6 installation. I have installed the software successfully and rebooted however now I cannot get the UCC Database Server Service to start successfully. The service repeatedly attempt...
Hello,I've bene trying to get the fax detect script working on a UC520 with a PRI. I've managed to get the script to detect an incoming fax call successfully however it seems to be handing off the fax call to the ephone-dn instead of to CUE for proce...
Hi Alfred,Unfortunately I never did find a resolution to this problem. However recently we ran into another issue where the voicemail disk became full and crashed CUE.As a result we were forced to reinstall CUE and after doing so the Greeting issue h...
Reloaded the entire UC520 this morning and still no luck.I have seen others with a similar problem on Cisco Unity and they are instructed to run dbwalker tool to repair the database. Is there an equivalent tool for CUE? Are there any settings in CU...
Hi John,When I first tried to access CUE i got a Connection Refused message.I then issued a reload command and was able to access a CUE session after that but still no change with the standard greeting.I havent tried a CUE reset or restarted the enti...
