Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Currently utilising Cisco 8845 phone handsets with Cisco WebEx Calling, All cloud-managed via WebEx.The issue we currently are having with the desk phones is calling numbers that have Interactive Voice Response and the DTMF Tones not being recognised...
Yes, this was resolved but not due to a codec issue, there was an entry missing in the config on the CISCO IVR to allow outgoing DTMF tones for the Cisco broad-cloud SIP peer. It took almost a year to get Cisco to escalate this through their normal s...
Yes, I was referring to wEbEx. Sorry, my Grammarly plug-in thinks Webex is WebEx for some reason. A quick look at my SIP Providers requirement:"The Voice Codec is G.711, aLaw 20Msec, with inband DTMF Prefered."A quick look at the running-config of t...