Webex Calling

I seem to be missing call data for 08/25/2026 in Cisco Webex Contact Center Analyzer.  New to CISCO any ideas how I can investigate?  Anyone have a similar issue?

customer is looking to move from a CUCM environment to a WebEx Calling option.they are wondering if there is any software for managing Call Detail Records that WebEx Calling may create?  Looks like the information can be extracted to a csv file. Any ...

Is there a report to see how many extensions have Voicemail enabled and how many Voicemails they have in the inbox?  We are a medical facility and need to ensure our Voicemails are checked every day and other than walking around looking at phones thi...

Hi,I am trying to explore Webex calling feature in webex app. (The calls from Calling tab in webex app, and not meeting calls)What are the pre-requisites in order to do internal calls between Webex registered users with all call features like hold, t...

Based on the above article in Webex Calling below are the conclusion point.For continuous processes to pull CDRs from Webex into another data store, use the cdr_stream endpointFor historical reporting within 30 days, use the cdr_feed endpointFor hist...

Hello,We use two different API methods to collect Webex Calling call legs for analytical reporting for our customers.The 1st method used is the `v1/cdr_feed` GET API call. See: https://developer.webex.com/docs/api/v1/reports-detailed-call-history/get...

Hi community,   we struggle with the Executive/Assistant Feature. Our Executives need similar features like provided from CUCM IPMA. Additional to the call filtering we set: Location To Ring: enabled Alert Type: Silent Shared call appearance location...

Hello UC engineering friends!I came across a series of blog posts dealing with Cisco CUCM to WebEx Calling migration and thought I would share them, the feature comparison post in particular I found quite helpful.https://ccierants.blogspot.com/2026/0...

We are in the process of moving from CUCM to Webex Calling. We are running in to a bit of a challenge with how to provide EM functionality on Webex Calling. Currently all CUCM phones in the org are assigned to a specific user and subscribed to EM ser...

I'm integrating Salesforce with Cisco WebEx Contact Center.  I installed the managed package and imported the xml for the call center.  One of the steps is to assign the Webex Contact Center Agent permission set.  This permission set does not exist. ...

Looking for a path that we can call a Webex paging group from a non Webex phone.There are several work arounds using virtual numbers, auto attendants and hunt groups, none have been successful.  If anyone has been able to get this to work I would lov...

We have a phone with Webex (Samung XCover 7) set up with Telstra TIPT. It isn't receiving calls. It can make calls, but if you ring that phone, the caller will hear it ring but webex itself isn't ringing. When the call hangs up, webex will receive th...

Here's the layout:A bunch of locations in Webex Calling. Each location will also have an on-prem CUBE (LGW) that will be used for connectivity to that site's overhead paging system.  I would like each site's paging process to use the same dial patter...

Hello  I'm testing the integration of WebEX Calling with Salesforce using the Webex App for Salesforce. I'm able to to see the WebEx widget integrated in Salesforce, I'm able to search Salesforce people, call them from the wiget or using the "make ca...