Accidental deletion of global configs in Control Hub is a real risk. While identified, the solution depends on votes in Aha! COLLAB-I-14021: Backup and restore for Users in Cisco Webex Control Hub - Current Vote count is 47: This feature is esse...
Forum Posts
As I use the keyboard shortcut CTRL+ALT+SHIFT+H to setup a call, I would want the immediate setup of the call as soon as I enter the shortcut after highlighting the number.Instead, it merely copies the number into my dialing pad. Might this be a sett...
Looking for a way to show the extension # for the default line label on the primary extension. Only options I see are name/phone number, or just name. I know I can change each device, but prefer to change the default, as this would be a lot of devi...
Hey all, We've been trying to troubleshoot a problem a customer has had recently. Whenever they receive an incoming call it doesn't trigger any audio alert. The user's headset will beep twice, but there's no ringing notification sound coming from the...
Dear Colleague,I hope you're doing well.I just wanted to ask can Cisco phones work with the new 3CX Version V20? Please reply me in detailly Thank you in advance for your support.
We cannot successfully program a Cisco 8800-series device with Speed-Dial on a Line Key so that the dial string includes one or more "pauses" (,). The Cisco documentation (User Guide for 8800-series) describes how to set this function and we are abl...
I cannot call from the Realpresence Group 310 device to 25118897010@vns1.webex.com. I made a call to 26630687937@test.com but after loading for a while it exited and could not connect.Please help me. This is the device information. This is the licen...
Hello,We are in the process of transissioning our company from CUCM registered phones to Webex cloud. When assigning a number to a user via the Webex Control Hub, you then need to manually type the 4 digit extension. I am curious if I Webex Control H...
HelloI would like to customize the names of the monitored lines on my 8850.The problem is that it displays the user's full name.Is there a way to customize the display of monitored line names on the shortcut keys?For example :monitored line name is a...
Hi,I am trying to explore on Webex internal calls through API's (call initiation, call controls like hold, transfer, forward, pause, resume, etc) instead of the webex APP. I found out these postman collections based on my exploration. Is it possible ...
I have several users attempting to make calls to Puerto Rico which is part of the NAPN which shouldn't need a US exit code to be dialed. I have tested several of these numbers through webex which do not go through on our trunk, but do go through the ...
Is there a report to see how many extensions have Voicemail enabled and how many Voicemails they have in the inbox? We are a medical facility and need to ensure our Voicemails are checked every day and other than walking around looking at phones thi...
We switched from CUCM and now utilizing Webex calling. We have an issue with audio delays. When calling another person internally at the same site many times there may be a very short delay between answering the phone and being able to hear each othe...
Hi We are currently working on the Webex Calling Services project. Based on our security team, webex calling softphones can only be uses at designated premise and via TMSecureVPN remotely and current softphones is NOT allowed to connect via Public In...
I have a site using Webex calling. They all use the webex app on pcs. when they try and transfer a call internally it fails and drops the call. this happens for external calls being transferred within the office. Their accounts work fine when worki...
