About gibberling

gibberling · 02-02-2022

Hey, Under our current setup, we can put someone on hold and they listen to hold music while we answer a call on another line. We have a Helpdesk number that rings multiple phones. What I would like is some kind of call queue where if there are more ...

gibberling · 12-05-2021

Hey, I'm a newbie and I'm looking for advice on how to setup a basic CRM for our small Help Desk team. Where should I start? When a client calls one of our cisco phones, I want basic information and notes to come up on the phone about the client. We ...

gibberling · 02-06-2022

Thank you Maren! Right now we have five phones that ring when a number is called. How should this be setup so that when three of the phones are busy the call is sent to a queue? We do want all of the phones to ring when someone calls. I know that pr...

gibberling · 02-02-2022

Hi Jamie, Cucm Call Queue I'm looking under Step 10 Queue calls and I see "Maximum Number of Callers allowed in Queue". That's useful but I don't think that's exactly what I'm looking for. Is there a place that lets us start the queue when a certain ...

Member Since	‎11-28-2021 09:19 AM
Date Last Visited	‎02-09-2022 12:31 PM
Posts	4
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How to Create a Call Queue?

How to setup a basic CRM?

Re: How to Create a Call Queue?

Re: How to Create a Call Queue?