IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 6 replies
  • 0 Helpful votes

HelloI am trying to find information about the audio stream that is sent between callers making calls:Scenario 1: A user calls from one Voip phone in the office to another Voip phone in the office: Audio communication (the user's call goes over the R...

DariuszD by Beginner
  • 7 replies
  • 0 Helpful votes

Has anybody encountered an issue where your 88XX (specifically 8851) phones have randomly exhibited off-hook/on-hook tendencies?  Over the past year we have had upwards of 250+ phones randomly go off-hook then on-hook in less than a second, sometimes...

I have a need to share a line across 8 phones with the single button cBarge feature.  Any of these phones should be able to barge into the call with the single button feature.  As additional phones barge in, they should join the conference already in...

t.henry by Beginner
  • 2 replies
  • 0 Helpful votes

I set the DN on my phone - User Hold MOH Audio Source and Network Hold MOH Audio Source to None. I've seen various posts, but not by disabling it this way in CUCM, Directory Number Information - Directory Number Settings. It seems straightforward but...

SteveK066 by Beginner
  • 3 replies
  • 1 Helpful votes