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I'm pulling in the open ticket details from a third party service associated with my AWS call center service. For which I have to pass the customer's number. So now I'm able to pass the phone number of customers dialing directly to my CCS but I'm am ...
Yeah sure, I wanted to get the customer's phone number who calls to the toll free number(Cisco's 1 800... number) which then gets routed to my call center, where in right now I get the Cisco's number as the caller's contact number in my cloud call c...
