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In our case it ended up being an issue with authentication to Umbrella when accessing the corporate network via VPN. Resolving that resolved the issue.
We have discovered that in our case this was related to an authentication issue with the user and umbrella when the user was accessing the corporate network via VPN and then attempting to access the website.
How then do you determine which policy to allow a bypass for? I have the same problem as above.The specifics - we have users that need to go to the a site that is being blocked. This site is blocked by Application Block, Software/Technology, Saas a...
