Hi, i'm a developer and newbie at cisco. Please help me with my questionWhat the differences between Call agent(Finesse) and Call control(TAPI/WebDialer/SIP) and by the way if i integrating call control what main differences should i know between thi...

Hi i'm a php developer. And a newbie about cisco.I opened this wsdl file which contains lots of xml.But which one is using most? I mean if i want to make a call. and if somebody decline or accept my call. Which methods from screen do i need to do thi...