Step 1:  Power OFF and Power ON the device Step 2:  Hold mode button till u reach switch prompt Step 3:  Once you reach switch mode, Give following commands                switch: flash_init                switch: load_helper Step 4:  Give switch: dir flash: command to check the config.text file                <config.text file contains the password> Step 5:   Rename the config.text file to some other name like config.old Step 6:   Enter command 'boot' and switch starts booting Step 7:   After booting, set your new password from config mode.   Reference Link: https://www.youtube.com/watch?v=r88HmwQGd0s ... View more