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In previous versions of CCA I was able to use First and/or Last names in the floating extension dialog box to put labels on buttons. Now I am setting up a new phone system using CCA 3.2, and I do not get consistent or the desired labels.On a 525G, th...
If a user gets to somones's voice mail box, can it be programmed so they can press a button to get somewhere else for help? Even back to the auto attendant for dialing someone else?I only fine 1 bypasses message, # hangs up, and * allows accessing a...
Thanks David, That seems to work. CCA 3.2 shows the label I put in, so I am hoping it will not corrupt or cause other problems in CCA.Now if they could put back or make a CCA method to use labels on floating extensions so we can keep out of CLI lik...
