Follow what Leo responded. The Ap are unprimed and hence in UX mode. Need to prime them with the Cisco app

I did select customer. but where do I get the bill to or contract ids without a support contract

So cisco support wont talk to me without a service contract, ridiculous.I just got it to work with my friends cisco login on the app, so I think its confirmed that guest level cisco account can not login with that app to prime. Once you get the app t...

yup even if there is no wifi, its stuck on that screen. I believe this forum is the issue I have, you have commented on it.https://supportforums.cisco.com/discussion/12440136/universal-aps-has-anyone-gotten-them-work-yet

here is the error