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Hi , I am already building a web client to integrate with Finesse 11.6 based on UCCE deployment. I want to know if there is any documentation that states what events we would recieve during each state of a call ? Like event details during incoming ca...
Hi Denise, Thanks for your reply. You raise some good points. Is there any documentation how the finesse desktop implements this or how a client side application use the events to render the UI ie what event data would correspond to what. Also , I ha...