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Hi,
One of our users logs through a phone call for 2FA. Suddenly, last week, it stopped working.
He gets the call, presses a key but it doesn’t get through.
We’ve tried to switch to a different phone and it worked.
But with his phone, it’s impossible...
Hi @Amy,
The user claims nothing has changed on his phone.
And in the logs I can only see :
“Denied - No response”
Not sure if DUO could provide me with some more details.
I’ve reached out to them.
