Managing Devices

Currently we are testing Duo Passwordless with proximity push for Duo Mobile. Works fantastic. There is a delay of over 20 seconds between when I click "Sign-In" in Windows and when it pings my phone for an approval. Generally takes between 20-22 sec...

我扫描二维码后成功在手机上获得了6位数的登录验证码，但我删除了账号。现在我再次登录网站时，仍然需要输入这个6位数的验证码，但我不知道该如何重新获取它。请问有人知道该怎么办吗？

Inquiry on Duo Desktop Integration with CrowdStrike for Trusted EndpointsHi,We want to use Duo Desktop for posture checking on our trusted endpoints to ensure the CrowdStrike sensor is installed, active, and up to date.I couldn’t find any documentati...

Apple have decided to no longer decided to support iOS 18 on the majority of iphones.https://support.apple.com/en-us/125885 Does anyone know if Duo is granular enough to determine the iPhone Model for iPhone XS, iPhone XS Max, iPhone XR to support iO...

 Google will release version 141 on Sept. 30th and this adds a feature to automatically block local LAN access. You can set a flag on your Chrome now to test this. In my testing on multiple PC's, it seems that passport stops auto logging me into Duo ...

We are rolling out Zscaler Client Connect.  Once we enabled SSL Inspection, applications stop recognizing that Duo Desktop is installed.  The only way to get Duo Desktop to "work again" is to uninstall the Zscaler Client Connect application.  Even di...

Hello, I'm new to Duo and currently setting up user access. I encountered the following issue:When I attempt to log in, I receive this error message: Unable to log inYou don't have an authentication option that would allow you to access this applicat...

Hello, I am having and issue with a MacBook pro that I am working on setting up DUO 2FA for. This M3 MacBook is running Seqouia version 15.3.2. I am having a weird issue where I set up Duo on it, but it only works when on wi-fi, but the duo push fail...

Hi,I have a yubikey in OTP mode that i use as a hardward token.  It is attached to my user account and works fine for Microsoft RDP.I also have a unix login application protected by duo (auto-push disabled). The problem is the only options I am give ...

Hi everyone, I'm facing an issue—or maybe it's just a missing configuration.We have Duo installed on company computers, and the users have already enrolled in the Duo Mobile app. However, they haven't completed the offline access setup. So when a com...

 Hello, New Duo customer here, just setting things up and figuring them out. We have our AD integration, test groups and Duo Mobile with Duo for Windows logon working great. I was a little confused about how Duo Desktop works and I think I have found...

Hi,I configured my hardware token like this: https://duo.com/docs/yubikeyand assigned to user.When launch my rdp session (user+password) can't connect. Yubiko Key doesnt work. Error to etablish connection. I need to do extra configuration?In my rdp c...

How is everyone handling the fact that the new 5.0.X no longer supports Windows Server Core?  Are you just not using the most recent version and using the old outdated version?Message from Support:Thank you for getting back to me, the last time we te...