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I know they have a bug case open on this. I'm hoping some of you may be able to help. According to the bug case, CSCwb62156, it's supposed to get fixed in WxC ver. 42.7. So, here is the scenario that's occurring. When a user leaves their desk/laptop/...
My apologies, I should've been more clear. I had already added bounced calls in the CQ's, but it doesn't set them to unavailable. This is basically, if I lock my computer, WxC should recognize that and set the user to unavailable. My customer doesn't...
