About inayatUllah

inayatUllah · 09-17-2026

Hi everyone,I am working with Cisco Unified Contact Center Express (UCCX) and have an external MRCP ASR/TTS server integrated with UCCX. The MRCP services are currently in service and working.My requirement is as follows:A caller calls the UCCX appli...

inayatUllah · 11-23-2025

I am working on a Cisco UCCX script where multiple menus are played to the customer. When the customer ends the call, I want to send the customer information to an API.In UCCE, we use the EndCallInterface to handle this, but I want to achieve the sam...

inayatUllah · 09-17-2026

Thank you, Levi, for the clarification.In my case, the customer has provided me with a plain-text model URL rather than an SRGS/GRXML grammar. The URL they provided is in the following format:http://XYZ?Model=model1My understanding is that this appea...

Member Since	‎08-07-2023 05:51 AM
Date Last Visited	‎09-17-2026 10:08 AM
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UCCX MRCP ASR: How can I capture caller speech into a variable?

How to trigger an API call in UCCX when the caller disconnects?

Re: UCCX MRCP ASR: How can I capture caller speech into a variable?