About Sundarsara

Sundarsara · 11-06-2023

Hi Team,When we tried to automate generating OAuth2 access token and refresh token using power automate tool. we could get 200 response, but tokens are not generating successfully as like postman. Output we got in power automate tool,Please confirm t...

Sundarsara · 11-06-2023

I'm having some issues with the 'Update SkillProfile By ID' API. I'm sending a PUT HTTP request to https://api.wxcc-us1.cisco.com/organization/<my orgID>/skill-profile/<skillprofileID> with the following body{"id": "0787d7a8-6457-49b9-baa1-243c6ecXX...

Sundarsara · 10-11-2023

Hi Team,We couldn't be able to access the file path url of Capture API of Webex contact center. So could you please help us on this and guide us if we missed anything on configuration part in order to access the file path of recordings. Output respon...

Sundarsara · 11-07-2023

Hi asmvar@1234 ,Yup, its working fine now.Thanks for your support.Regards,Sundarrajan S

Sundarsara · 11-07-2023

Hi asmvar@1234 ,Thanks for your information.We tried out with as your suggested information, now we could face new error message as below. Also, note we are using put method to skill profile to change the proficiency of skill definitionRegards,Sundar...

Sundarsara · 11-06-2023

Hi asmvar@1234 Thanks for your reply.Yes, we tried out Get Skill Profiles API and we used that output response into Update SkillProfile By ID API. Still we are facing the same issue. So, could you please help us further.Regards,Sundarrajan S

Sundarsara · 10-13-2023

Hi @Arunabh Bhattacharjee ,Yes, I have full admin access from our side. I can able to update the Global Variable-GCS_Emergency directly in portal. But while trying to update global variable through API, we are facing access denied issue.Please find t...

Sundarsara · 10-12-2023

Hi @Arunabh Bhattacharjee,Yes its working fine now. Thanks for your information.Also we have another one query,When we tried to update the default value in Global Variable API from 'true' to 'false', its throwing Access denied.Request Body we are usi...

Member Since	‎09-22-2023 09:08 AM
Date Last Visited	‎12-05-2023 04:21 AM
Posts	8

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OAuth Access Tokens are not generated in Power Automate tool

Issue with the 'Update SkillProfile By ID' WxCC API

Cannot able to access the file path of capture API - Access denied

Re: Issue with the 'Update SkillProfile By ID' WxCC API

Re: Issue with the 'Update SkillProfile By ID' WxCC API

Re: Issue with the 'Update SkillProfile By ID' WxCC API

Re: Cannot able to access the file path of capture API - Access denied

Re: Cannot able to access the file path of capture API - Access denied