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I'm having some issues with the 'Update SkillProfile By ID' API. I'm sending a PUT HTTP request to https://api.wxcc-us1.cisco.com/organization/<my orgID>/skill-profile/<skillprofileID> with the following body{"id": "0787d7a8-6457-49b9-baa1-243c6ecXX...
Hi Team,We couldn't be able to access the file path url of Capture API of Webex contact center. So could you please help us on this and guide us if we missed anything on configuration part in order to access the file path of recordings. Output respon...
Hi asmvar@1234 ,Thanks for your information.We tried out with as your suggested information, now we could face new error message as below. Also, note we are using put method to skill profile to change the proficiency of skill definitionRegards,Sundar...
Hi asmvar@1234 Thanks for your reply.Yes, we tried out Get Skill Profiles API and we used that output response into Update SkillProfile By ID API. Still we are facing the same issue. So, could you please help us further.Regards,Sundarrajan S
Hi @Arunabh Bhattacharjee ,Yes, I have full admin access from our side. I can able to update the Global Variable-GCS_Emergency directly in portal. But while trying to update global variable through API, we are facing access denied issue.Please find t...
Hi @Arunabh Bhattacharjee,Yes its working fine now. Thanks for your information.Also we have another one query,When we tried to update the default value in Global Variable API from 'true' to 'false', its throwing Access denied.Request Body we are usi...
